Rakuten reviews

3.6

71% would recommend to a friend

(3,539 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jan 5, 2026
Recommend
Business Outlook

Pros

1. Good Work-Life Balance 2. Strong Company Reputation & Resume Value 3. International / Diverse Environment 4. Learning Opportunities & Challenging Projects

Cons

1. Traditional/Structured Culture 2. Career Growth & Compensation 3. Workload Can Be Intense in Some Roles

1.0
Jan 5, 2026

Rakuten Rewards Fillr

Anonymous employee
Recommend
Business Outlook

Pros

Good work life balance Free lunches and good equipment

Cons

No innovation, chances are you’ll just be adding regular expressions even this age of ai Career growth is non-existent Engineering practices are weak Leadership lacks vision

Viewing 115 - 117 of 3,539 Reviews

Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.