Rakuten reviews

3.6

71% would recommend to a friend

(3,540 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Dec 29, 2025
Recommend
Business Outlook

Pros

Healthy work-life balance; overtime is rare.

Cons

There are too many organizational layers, career growth paths are limited. Japanese language proficiency is usually required. Working in 'Rakuten Way' is expected, some managers tend to micromanage. Too many unnecessary reporting lines. Daily huddles, weekly email reports, and one-on-one meetings with managers are common. Weekly team reporting meetings often cover the same topics (though this varies by department).

2.0
Dec 23, 2025
Recommend
Business Outlook

Pros

You get free breakfast, lunch and dinner

Cons

Difficult to maintain work-life balance and a lot of overtime

4.0
Dec 22, 2025

Good

Recommend
Business Outlook

Pros

Good and it will help to balance your personal life

Cons

They need to focus on employee benifits

Viewing 121 - 123 of 3,540 Reviews

Glassdoor has 4,192 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.