Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Dec 10, 2025
Recommend
Business Outlook

Pros

Cafeteria No micromanaging Easy going on targets

Cons

No value to the experience and existence Of your Department changes due to high level changes, you are bound to leave what u we’re doing. If your manager like you, there is no need to follow any process in promotion

4.0
Dec 9, 2025
Recommend
Business Outlook

Pros

I got lucky and landed on a team with great work life balance and communication between members.

Cons

Some departments are really old fashioned with lots of overitme

4.0
Dec 8, 2025

NA

Recommend
Business Outlook

Pros

Good work balance, and people

Cons

no cons as such that i have come through

Viewing 136 - 138 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.