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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,542 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Nov 18, 2025

      great

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Nice culture, open people, good opportunity

      Cons

      Working hard, sometimes tired about company social drinking

      3.0
      Nov 18, 2025

      Chill but depends on teams

      Software engineer
      Recommend
      Business Outlook

      Pros

      Lots of foreigners in the group, if you luckily belonged to an international team, then the life here would be great

      Cons

      Still lots of redundant Japanese style office culture especially when you belongs to a Japanese team

      5.0
      Nov 17, 2025

      Great environment for workers who has kid(s)

      Marketing manager
      Recommend
      Business Outlook

      Pros

      In the Marketing division, the culture is very family-friendly. When my children were sick and I needed to leave to care for them, management was understanding and accommodating, with no pushback. I can’t speak for the entire company, but this was consistently true in my team.

      Cons

      As a large corporation, there are many approval layers. Depending on the department, moving initiatives forward can be slow, and business units often operate in silos, which makes cross-functional projects challenging.

      Viewing 157 - 159 of 3,542 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.