Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 29, 2025

Has opportunities and flaws

Anonymous employee
Recommend
Business Outlook

Pros

Decent benefits, opportunities for those who are motivated.

Cons

Layers and layers of bureaucracy, followed by rampant hiring of new people who are trying to change the organization too quickly.

3.0
Sep 25, 2025
Recommend
Business Outlook

Pros

Project can bring real business value.

Cons

Sometimes you just cannot get time to fix a bug, the reason is "because we have to do business".... But when things runs into issue, you still need to use your own time to do on call to fix it.

Viewing 193 - 195 of 3,542 Reviews

Glassdoor has 4,196 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.