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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,542 total reviews)
      avatar

      Hiroshi Mikitani

      77% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      Sep 18, 2025

      OK

      Software engineer
      Recommend
      Business Outlook

      Pros

      WLB in tech division English environment in tech division

      Cons

      So-so pay Mixed level of skill co-workers

      5.0
      Sep 17, 2025

      A Great Place to Build and Grow Your Career

      Senior staff software engineer/manager
      Recommend
      Business Outlook

      Pros

      Rakuten is a great place to work with a strong engineering culture, supportive leadership, and plenty of opportunities to grow. The company values work-life balance, encourages innovation, and gives engineers real ownership over their work. I’ve been here for years and still feel challenged, appreciated, and motivated by the projects and the people I get to work with.

      Cons

      The company sometimes jumps into new initiatives, third-party tools, or services too quickly without fully vetting long-term impact or integration plans, which can lead to half-baked solutions and technical debt down the line. A bit more planning and cross-team alignment upfront would go a long way.

      4.0
      Sep 17, 2025

      Alright

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      benefits are good, people are nice

      Cons

      constant changing teams makes working with constantly changing priorities.

      Viewing 199 - 201 of 3,542 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,196 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.