Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Sep 11, 2025

Big name low standards

Recommend
Business Outlook

Pros

Cafeteria- Free food that is the only good thing

Cons

plenty - No flexibility Company is sending notices to employees and threatening to deduct salaries if you are not coming to office 4 days a week

5.0
Sep 10, 2025

Yes

Recommend
Business Outlook

Pros

Easy and good communication with my manager

Cons

Flat hierarchy in the system

Viewing 205 - 207 of 3,542 Reviews

Glassdoor has 4,196 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.