Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 244 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 202 reviews)); "Nice people to work with" ((in 181 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 123 reviews)); "Free meals and snacks" ((in 113 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 297 reviews)); "Management is bad and HRs are not friendly." ((in 197 reviews)); "As a foreigner I was treated horribly by Japanese managers" ((in 131 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 45 reviews)); "Bad upper management." ((in 35 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

What are the top reviewed Rakuten locations?

São Paulo , Ipatinga , Pompéia , São Bernardo do Campo , Campinas

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Rakuten

Rakuten reviews

3.6

71% would recommend to a friend

(3,545 total reviews)

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Aug 13, 2025

Great company benefits

Anonymous employee

Recommend

Business Outlook

Pros

Love the free lunches, and company events

Cons

Sometimes people are just yes men

4.0

Aug 7, 2025

Good

Senior software engineer

Recommend

Business Outlook

Pros

Good work life balance and provides benefits

Cons

Politics is there but it depends on the team

4.0

Aug 5, 2025

Associate

Project manager

Recommend

Business Outlook

Pros

good welfare and worklife balance

Cons

not much cons to speak about

Viewing 232 - 234 of 3,545 Reviews

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Jobs at Rakuten

Analyst, Consumer Insights

Analyst, AI & Automation

São Paulo, São Paulo

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