Pros
Small, close-knit team Pay is decent Support and encouragement from colleagues/branch manager Fast paced - good experience Wine Fridays - social workplace and a good place to meet friends
Cons
The 360 role model needs to go. Its impossible to meet quota when you're expected to sell (lots of cold calling), manage accounts, recruit AND act as a receptionist (the company model is not to have one so staff alternate picking up the phone and assisting walk ins (sometimes get up to 10 a day.) For the first three months you also need to attend and partake in silly webinars which will take up 1/4 of your time. Its extremely hard to balance time with expectations. You're expected to work 8-4 but you will quickly discover your peers coming in early and leaving late and you'll soon follow. Not paid overtime and you will never see the quarterly bonus they promise in the interview... sales targets are simply unattainable. Tight deadlines but too many things to jungle for one person. The 'connect' software is pretty inadequate. There are other small glitches in their processes but I think I covered the main stuff.