Jul 5, 2016
Riot Games reviews
4.0
75% would recommend to a friend
Dylan Jadeja
68% approve of CEO
54% positive business outlook
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Riot Games has an employee rating of 4.0 out of 5 stars, based on 1,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).
Reviews by job title
1K reviews
4.0
Jul 1, 2016
Incredible aspirations, but the reality is a work-in-progress
Anonymous employee
Current employee, more than 3 years
Los Angeles, CA
Recommend
Business Outlook
Pros
Fantastic campus and perks. Once you step on the Riot HQ property, everything is free including gourmet meals, well stocked kitchens and a full service coffee shop and smoothie bar. It's like an island of Silicon Valley in the L.A. wasteland. While the perks are nice, it's our cultural aspirations and my awesome co-workers that keep me here. In a landscape littered with profit-maximizing soulless bureaucratic corporations, it's nice to see Marc and Brandon stand up for what they believe is right: to be the most player-focused game company in the world and to respect the folks delivering on that dream. There's a real, deep seated belief that if we keep customers and employees happy that prosperity will follow. We don't always nail it, but when we don't get it right it's usually because of growing pains and a failure in coordination or execution, it's never because of cynical exploitation.
Cons
Being more inclusive of different work styles could save us a lot of headache in our execution woes. Riot culture is EXTREMELY biased towards extroverts, often to our detriment when we rally behind big personalities over thoughtful quiet types. Senior leadership prefers a "hands off" approach that emphasizes individual and team autonomy but hasn't provided enough guidance on what good looks like, so showmanship is sometimes mistaken for merit. The typical HiPPO (highest paid person's opinion wins) problem is not prevalent which is great, but it's essentially been replaced by a "loudest voice in the room wins" problem. Decision-making, due to the void of central control, is chaotic, messy and slow. This has led to a lack of focus in our efforts and is probably also where our "loudest voice" problem comes from. People are latching onto these alpha males (and let's be honest, they are overwhelmingly male) because they offer a sense of certainty in an environment rife with ambiguity and competing priorities.
4.0
Jun 30, 2016
Recommend
Business Outlook
Pros
I have to thank Riot Oceania for giving me one of the best opportunities I've ever had to advance my career and achieve my goals. I was a pretty scruffy candidate, all things considered, but they chose to believe in my potential nonetheless. They take their recruitment very, very seriously -- every single word on the website about their culture and values is 100% true. I really appreciated the honesty from the interviewers and recruiters at every stage of the process. It didn't feel like "are you good enough to tick these boxes", but rather "are you the right person for us, and are we the right company for you". The work is so rewarding at Riot. As a League of Legends player of seven years, I really felt like every single thing I shipped added value to the game and to Oceanic players. People talk about Riot OCE as an Australian arm of the company, and I think that's a pretty good way to sum it up. The office banter is great, most people there are gamers like you (hopefully you're a gamer or I'd think hard about whether you really want to work for a games company!), and feedback is always welcome and available. You'll also have a lot of opportunities to pick up other skills while at Riot. Although Rioters can come off as a little irreverent about including you in their own projects, you can relax knowing that they're always coming from the right place -- they believe you can add value, and they're really happy to work with you. The office is awesome. I drank more orange juice and consumed more Shin Ramyun in my time at Riot than the rest of my life put together. Being able to play games at work is a neat bonus that actually helps you do your job better too (although I limited my Dota 2 time to after hours...).
Cons
I can't speak for others, but for my position, there really wasn't much in the way of work/life balance. Ultimately that's why I decided to leave. But retrospectively, I think it was only this way because I was so committed to Riot's mission that I gave too much of myself to it. Riot do their best (within reason) to get you to your important family events, soccer games, church, whatever, but sometimes the nature of the job just doesn't allow for it. The training could be better. I came in with a bit of a lopsided statsheet, and it took me ages to get up to scratch with the other aspects of the job that I wasn't experienced in. It was partly on me because I didn't ask for enough help, but I still feel that I was underequipped for my first few months. It can be frustrating working for a regional office like Sydney, too. You join Riot wanting to be a hero for the players, but once you learn about and understand all the things that are holding Riot back from getting stuff out the door, you feel awful whenever you see a player asking for something that you personally can't deliver on (without sacrificing your personal time).
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