Riot Games reviews

4.0

75% would recommend to a friend

(1,043 total reviews)
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Dylan Jadeja

68% approve of CEO

54% positive business outlook

Riot Games has an employee rating of 4.0 out of 5 stars, based on 1,043 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jan 26, 2015

Self-taught Growth Opportunities

Anonymous employee
Recommend
Business Outlook

Pros

Riot is a company made up of gamers, and for that reason the culture in the office is centered around gaming. This gives the office a very relaxed feel, but does create a noisier environment that can make it hard for some to concentrate. With the massive growth Riot has experienced, opportunities to grow and take on new challenges abound. Although the number of these open spaces is rapidly declining as the company begins to match it's growth curve, leadership does a good job of encouraging individuals to step into opportunities and problem spaces in front of them. In adopting the open PTO policy, Riot decided to put the onus of taking vacations on the employees - which can actually make it tougher to take a longer vacation when you don't see a number associated with your 'earned' days off. It does, however, make it very easy to keep illnesses at home and prevent wide-spread sickness.

Cons

Riot is extremely young. This can be beneficial when considering how easy it is to get along with like-minded individuals, especially in a gaming culture, but can very much be a hindrance when looking for support or experienced mentors. Although the company is headed in the right direction by bringing more experience on board, there is still a ton of room to group. Additionally, the lack of workforce veterans has caused issues with inexperienced management not properly setting expectations, resulting in decreased performance and, at worst, attrition. The last issue is work/life balance. Although the company has established an open PTO policy, frequently many Rioters will spend most of their waking time at work. This creates a sense of missing out for those unable to spend as may hours in the office, and is ultimately unhealthy. Lastly, the culture around being gamers and curious problem solvers is a huge boon to the company, but the other side of the office culture can quite the opposite. The idea of a bro culture is slowly establishing itself in Riot and has the unfortunate side effect of alienating stellar individuals.

5.0
Jan 22, 2015
Recommend
Business Outlook

Pros

Culture is probably the biggest Pro in my mind. The people here are genuinely passionate about League players and a player first mentality drives nearly all of our initiatives. In addition, senior leaders strongly believe in empowering teams to own their own successes. It's very common to have disagreements where the owner of a team decides to take things in a different direction than what is suggested to them by their boss.

Cons

Waste Waste Waste. There's gobs of money floating around being wasted. The attitude is def not "Spend like it's my own money" despite leadership trying to hammer that concept in. There's a limit to how much we should default to trust and instead, employ a trust but verify policy. It's time to clean up our spending and act like a mature company. Spend money where it's needed and be unafraid of that, but tighten up on waste!

5.0
Jan 20, 2015
Recommend
Business Outlook

Pros

* Incredible perks, from tons of swag and free food to subsidized gym memberships and healthcare benefits. Pay is competitive (in my experience), but I have seen some pay complaints while looking through other reviews, so draw your own conclusions. * Player-oriented, global focus means that the company is actively trying to make decisions that positively impact the customer. This is not just lip-service; cost discussions nearly always take a backseat to player concern. * Executive leadership make it a point to be accessible and transparent and seem to honestly believe in cultural values. * Tons of growth opportunities. Riot hires for people, not positions, so they will help you to heavily invest in your future, even if that's in a different position than the one you hired into. If you can recognize a need on another team and can make a case for why you can fill that need, it's likely that you'll be able to move there. * The vast majority of Rioters are A-type personalities who get things done and are not afraid to challenge bad decisions when they see them. However, it is not (in my experience) a particularly cutthroat work environment. Everyone understands that they are on the same team and work fervently to support you when possible. These are hands-down some of the best and brightest coworkers I've ever had. * Bottom-up instead of top-down approach to processes means that generally teams do what works for them instead of being handed process mandates from overseers who may be out of the loop. * Trying and failing is encouraged and actively de-stigmatized. * From a QA perspective, QA is generally seen as valued work and you are treated well. Adoption/acceptance happens quickly on a team if you can prove your worth. Having worked at several other major games companies in the Southern California area, I can tell you firsthand that this is NOT usually the case for the rest of the industry.

Cons

* Ambiguous roles can lead to confusion/failure if you require static goals and/or structure to be successful. Be prepared to decide for yourself exactly what you can/will handle, because no one else will decide for you. * In that vein, very little standardization of work processes/best practices; each team does what makes sense for them, for better or worse. Be prepared to learn a whole new set of tools and skills if you change teams. * Communication between teams can be difficult (but is still encouraged). * Most positions require an extremely strong resume and/or quite a bit of work experience to qualify for. Very few truly entry level positions. * Bias towards hiring A-type personalities means that unless you are comfortable challenging and actively contributing to a team, you do not belong here. Riot is not a place for wallflowers. * Coworkers can be blunt and open conflict is preferred over backstabbing politics. If you cannot easily take criticism or are afraid of conflict, this is not the work environment for you. * Living in LA is the worst. Expensive, crowded, noisy, awful traffic, no parking anywhere. Santa Monica is a little better, but unless you're willing to shell out $1500-$3000 a month, don't get any ideas about living there.

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