Question 1

Is Santander a good company to work for as a Customer Service Representative?

Accepted Answer

Customer Service Representative professionals working at Santander have rated their employer with 3.4 out of 5 stars in 218 Glassdoor reviews. This is a lower than average score with the overall rating of Santander employees being 3.8 out of 5 stars. Search open Customer Service Representative Jobs at Santander now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Santander.

Question 2

Does Santander pay Customer Service Representative employees well?

Accepted Answer

Customer Service Representative professionals rate their compensation and benefits at Santander with 3.5 out of 5 stars based on 218 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries and benefits at Santander.

Question 3

How happy are Customer Service Representative professionals working at Santander?

Accepted Answer

39% of Customer Service Representative employees at Santander would recommend their employer to a friend. This rating has decreased by 37% in the past 12 months. Customer Service Representative professionals have also rated Santander with a 3.6 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at Santander?

Accepted Answer

Estagiário (747), Gerente (409), Gerente Comercial (395), Gerente De Negócios e Serviços ll (262), Analista (253), Analyst (244), Personal Banker (235), Customer Service Representative (231), Analista Pleno (224), Bank Teller (219), Customer Service Advisor (203), Especialista (196), Analista Júnior (182), Analista Sênior (166), Relationship Banker (162)

Question 5

What are the pros of working at Santander according to real employee reviews?

Accepted Answer

"Benefits are good but too many times you have to show proof for things they give you to use." ((in 613 reviews)); "The amount of sick/vacation time they give is great for people just starting with the bank." ((in 554 reviews)); "Good work/life balance; relatively low entry criteria; international workforce;" ((in 367 reviews)); "very result oriented and good pay" ((in 354 reviews)); "Good for entry level staff to learn front to back operations quickly Great culture with team working spirit in GTB in particular" ((in 282 reviews))

Question 6

What are the cons of working at Santander according to real employee reviews?

Accepted Answer

"Poor management and lot of restrictions" ((in 385 reviews)); "Some of the Senior and middle level Managers have no clue how to run the Bank" ((in 194 reviews)); "Long hours and loads of customers" ((in 84 reviews)); "Poor leadership and trying to change strategy but doing it badly" ((in 77 reviews)); "To put it bluntly, the upper management is horrible." ((in 72 reviews))

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