Is Serasa a good company to work for?

Serasa has an overall rating of 4.0 out of 5, based on over 1,459 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 77% of employees would recommend working at Serasa to a friend and 66% have a positive outlook for the business. The best reviews about Serasa have been left by employees working as Jovem Aprendiz , Estagiário and Analista Pleno .

Does Serasa pay their employees well?

According to anonymously submitted Glassdoor reviews, Serasa employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Serasa. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Serasa?

77% of Serasa employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Serasa 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Serasa?

Estagiário (56) , Analista Pleno (46) , Gerente (36) , Analista Sênior (34) , Analista Júnior (33) , Analista (31) , Especialista (27) , Coordenador (21) , Desenvolvedor Sênior (18) , Coordenador De TI (17) , Product Owner (15) , Desenvolvedor Pleno (14) , Product Designer (12) , Jovem Aprendiz (11) , Analista De Sistemas (10)

What are the cons of working at Serasa according to real employee reviews?

"Alta performance, alta demanda, ambiente competitivo, difícil promoção EXTREMAMENTE DIFÍCIL" ((in 9 reviews))

What are employees saying about Serasa layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Serasa layoffs and their outlook for job security at Serasa in 2026.

What are the top reviewed Serasa locations?

São Paulo , Blumenau , São Carlos , Brasília , Rio de Janeiro , Recife , Florianópolis , Manaus , Belo Horizonte , Salvador , Itajubá , Porto Alegre , São Luís , Fortaleza , Nova Lima , São José dos Campos , Curitiba , Goianésia , Ipatinga , Vitória , Barueri , Belém , São José do Rio Preto , Ribeirão Preto , Indaiatuba , Osasco , Campinas , Joinville , Sergipe

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Serasa

Part of Experian

Serasa reviews

4.0

77% would recommend to a friend

(23 total reviews)

Silvio Frison

88% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Compensation and benefits

3.8

Culture & values

3.8

Work/Life balance

3.8

Career opportunities

3.4

Senior management

Serasa has an employee rating of 4.0 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Serasa employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

23 reviews

4.0

Jul 1, 2026

Projetos interessantes, mas instabilidade organizacional afeta equipes

Specialist software engineer

Recommend

Business Outlook

Pros

Projetos interessantes com tecnologia de ponta. Apoio com treinamento constante para se desenvolver profissionalmente. Bom salário e conjunto de benefícios.

Cons

Muitas mudanças na estrutura organizacional causando desorganização e instabilidade nos times. Planejamento de feedback, avaliação de performance e metas perdeu efetividade. Mudança de área mesmo com oportunidades internas abertas díficil de acontecer.

2.0

Nov 12, 2025

good company

Anonymous employee

Recommend

Business Outlook

Pros

Training, customer service, benefits, career progression

Cons

no support for regional authorized offices

4.0

May 16, 2025

Great place to work

Senior manager

Recommend

Business Outlook

Pros

Excellent work-life balance Great place to learn Personally I really liked my colleages and work environment, always felt very welcome

Cons

Pay can vary a lot on the department - mine was good after a lot of negotiating, but I had hard times raising my team's salaries to meet the market Very political environment, hard to collaborate among different BUs Extreme focus on sales

Viewing 4 - 6 of 23 Reviews

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Jobs at Serasa

Assistente de Operações Administrativas

Blumenau

View job

Gerente de Gestão do Cliente - (Atendimento PME)

São Paulo, São Paulo

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Executivo Comercial V - Bancos Públicos

Brasília, Distrito Federal

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Executivo Comercial V – (Grandes Contas) Governo e Setor Público

Brasília, Distrito Federal

View job

Gerente de Experiência do Cliente

São Paulo, São Paulo

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