Shell reviews

4.0

74% would recommend to a friend

(13,607 total reviews)
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Wael Sawan

63% approve of CEO

62% positive business outlook

Shell has an employee rating of 4.0 out of 5 stars, based on 13,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shell employee rating is in line with the average (within 1 standard deviation) for employers within the Energia, mineração, utilitários industry (3.7 stars).

Reviews by job title

14K reviews
5.0
Feb 26, 2009
Recommend
Business Outlook

Pros

They are good people to work for and work with. There is mutual respect for each others professional point of view. Ethical and safe behavior is expected from all employees and is practiced at all levels of management. Input into decisions and work processes is encouraged and self-direction is expected. Although this is not true for most of Shell, Shell Pipeline in Houston still has private offices, which is a bonus. Shell Pipeline, like most of Shell in the US, is on the 9/80 (80 hours in 9 days) program where we work 9 hour days and get every other Friday off. Overtime is kept to a minimum. Also, bus fare (or parking) is subsidized.

Cons

The only downside I can think of is the commute to downtown Houston. Though I have done it for so long that I am used to it.

4.0
Jan 18, 2009
Recommend
Business Outlook

Pros

The pay and benefits are excellent. The engineering staff is great and very innovative. Impression that there is a greater degree of freedom to be creative than in other companies, e.g. Exxon. Exception to creativity is is in general IT, i.e. desktop tools.

Cons

Weak senior leadership. Very bureaucratic. Focused on generating processes and procedures rather than on meaningful action. Slow decision making. Paralysis by analysis. Comments to leadership are in reference to non-US based leaders. The same innovation referenced in best reasons can also be a hindrance when we go overboard to gold plate a project when something simpler may have sufficed. IT and HR are horrible. IT extremely fearful of new ideas and way behind and HR is clueless. IT decisions appear to be based exclusively on cost of maintaing system/software and not on value to end-users. This results in tools being rolled out with features rendered shut down. This reduces the cost of support. But that is only because so many features have been shut down or configuration is so convoluted that the software is practically unusable. So, obviously support costs are down because no one is using the software. Greater offshoring of jobs, especially at the lower levels but also review of moving jobs at the next level. The problem with that model is that if you don't have entry level jobs in the US, what happens to the jobs pipeline? Where will the people for the next level jobs come from?

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