Shopee reviews

4.0

80% would recommend to a friend

(5,545 total reviews)
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Chris Feng

95% approve of CEO

73% positive business outlook

Shopee has an employee rating of 4.0 out of 5 stars, based on 5,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopee employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 9, 2020

Wasted Potential

Recommend
Business Outlook

Pros

- Pretty decent compensation & benefits - pantry stocked most of the time

Cons

- The fact that most of the reviews about the pros of working in Shopee is mainly compensation based speaks volumes about the culture of the people here. It feels like the only reason most people work here/retain here are because they are paid adequately enough to forgo the ugly parts of the company. As it stands, it feels like I'm only here to do my job adequately enough just to collect salary, I wouldnt 'champion' working here to others. - The mass hiring rate means that most of the time, new hires were made just to meet numbers rather than showing the right profile culture & competency wise. - There is a top down feeling of toxicity as well where people generally see the worst in each other and often display either two faced treatment/favourtism - They like to advertise how 'fun' or 'innovative' it is in here to portray the image of a company that is willing to try new things, but that is far from the case internally. Most new suggestions are often turned down by people in more senior positions because 'its now how we usually do things here' or 'we always did it this way instead' - Shopee's standard response to negative feedback is alway 'we are still a startup', which quite frankly cant be further from the group. Although Shopee is less than a decade old, according the Malaysia SME Corp guidelines, startups are supposed to be less than 6 months of operation.. We are also strongly financially backed and have a strong presence in multiple countries across south east asia and brazil as well. How can we still go forward with this 'start up mentality' if we are already such a global brand? - HR displays a sense of toxicity as well in that they always assume the worst in the rest of the people. When people ask genuine questions, its always retorted sarcastically or in disgust. There is also a lot of talking behind other employees back as well. As a function that is supposed to champion the needs of employees without forgoing business needs, it feels like the HR here always assumes and expects the worst of the company while putting themselves on a high stool. - Company wants to retain talent, yet are not necessarily taking action in initiatives that will address this. It feels like the only way Shopee can think to retain people is to throw things at them during special occasions/celebrations, but even then, budget cuts means the quality of things get worst each time. - I dont think i even need to go into work-life balance as the working hours here are so rigid we even have to tap in and out each time to have our attendance recorded. Feels like high school all over again, even college/uni didnt require us to do something like this. I've been here less than a year and I already feel all these things, and my review is not the only one that mentions these things.

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Shopee Response
6y
Hi current employee, thanks for taking the time to leave us a review! After reading your review, we are thankful for your detailed feedback. You have mentioned many points that we would like to address and discuss with you, but that would take too long if done on this platform. If you are open to sharing more about the issues you faced and digging deeper into them with us, do drop us an email at hr.experience@shopee.com and our HR Manager will be in touch with you. We hope to work through these issues together with you to improve your Shopee experience. Lastly, thank you for continuing your Shopee journey despite the difficulties you have faced. Hope that you will be able to have better days ahead with us!
5.0
Mar 8, 2020
Recommend
Business Outlook

Pros

Good learning points, supportive colleagues

Cons

Unclear work scope, very little work-life balance

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Shopee Response
6y
Hi current employee, thank you for taking the time to leave us a review! We are happy to hear that you are having an overall positive experience in Shopee. As for the work scope and work-life balance issues you mentioned, we do suggest discussing these with your manager so that your expectations align with your manager's. If you require any assistance on this or have any suggestions for us to improve the Shopee experience even further, do feel free to drop us an email at hr.experience@shopee.com. Our team would love to hear from you, and perhaps discuss with you on your concerns. Lastly, thank you for beginning your Shopee journey with us and we hope you have even better days ahead!
5.0
Mar 7, 2020

Culture in Shopee

Recommend
Business Outlook

Pros

The Culture is definitely the best reasons working here. Snacks and drinks are provided by the company and we only have to dress casual to work.

Cons

It might not have opportunity for advancement.

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Shopee Response
6y
Hi current employee, thank you for leaving us such an encouraging review! We are happy to hear that you are enjoying your time in Shopee. If you have any suggestions for us to improve the Shopee experience even further, do feel free to drop us an email at hr.experience@shopee.com. Our team would love to hear from you! Lastly, thank you for beginning your Shopee journey with us and we hope you have even better days ahead!
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Glassdoor has 13,216 Shopee reviews submitted anonymously by Shopee employees. Read employee reviews and ratings on Glassdoor to decide if Shopee is right for you.