Shopee reviews

4.0

80% would recommend to a friend

(5,544 total reviews)
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Chris Feng

95% approve of CEO

73% positive business outlook

Shopee has an employee rating of 4.0 out of 5 stars, based on 5,544 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopee employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Mar 27, 2019

Upside-down

Recommend
Business Outlook

Pros

Amazing pantry and competitive salary

Cons

Working at Shopee was nightmare to me. It was one of the company that I was not hesitate to leave even, since training. People were just so toxic During training: 1) Snob and condescending trainers that love to use vulgarities and "sex" toys for examples and make us really uncomfortable 2) Condescending and always said "I'm going to ask questions that you don't even know what to answer 3) Childish-- lacks of professionalism, after we wrote reviews on the training sessions, trainers have the access to read it? 4) This explains why 5 people resigned during training When on the floor 1) We didnt even have on-boarding session, how to access HRIS, claim process etcs 2) No transparency in terms of salary, for public holiday you will get different rate. email HR, no replied. 3) Non-professional team manager Took (Enjoyed?) Lunch break more than an hour 4)Manager shouted just because he/she can shouted? 5) While operation almost died during campaign (short breaks were denied because of the workload was overwhelming) other levels were having fun. Operation team have to use their money for those who had break outside the "free meal time" and compensation, because you know, we are just slave. 6) Last minute force OT, even though clearly stated those who earn more than 3K cannot claim OT, and suddenly have to do OT.

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Shopee Response
7y
Dear Former Operations Associate, Thank you for taking time to write your feedback to us. What you've brought up is a serious matter and we would like to make it clear that such behavior is not allowed here in Shopee. We would like to understand your pain points, and hopefully open an investigation with regards to what you have mentioned. Please contact us at [hr.experience@shopee.com] so we can set up a time to talk. It'll be great if you can begin your email subject with "27 Mar 2019, Former Operations Associate". We will dedicate an employee to help you with your experience, bearing your preferred anonymity in mind. Thank you and we wish you all the best.
2.0
Mar 18, 2019
Recommend
Business Outlook

Pros

Learn all aspects of marketing in a short period of time. Competitive salary

Cons

No guidance Micro managers in management Little to no work life balance even during off campaign periods

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Shopee Response
7y
Dear Assistant Manager, Thanks for taking time to leave your feedback with us. We're glad that you are able to learn quickly within a short period of time. However it is a very serious accusation to say that there are micro managers in our management, as we do encourage our employees to always voice out their opinions in order to make this workplace a better one for everyone. However, we do understand that every individual has a different working experience as well. That said, we would like to understand your pain points, and hopefully open an investigation with regards to people you are working with. Please contact us at [hr.experience@shopee.com] so we can set up a time to talk. It'll be great if you can begin your email subject with "18 Mar 2019, Assistant Manager". We will dedicate an employee to help you with your experience, bearing your preferred anonymity in mind. Thank you, what you've brought up is important and we hope to hear from you
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Glassdoor has 13,209 Shopee reviews submitted anonymously by Shopee employees. Read employee reviews and ratings on Glassdoor to decide if Shopee is right for you.