Shopify reviews

3.4

46% would recommend to a friend

(3,729 total reviews)
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Tobias Lütke

50% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Aug 1, 2025

Pretty Great

Recommend
Business Outlook

Pros

Great people, great managers, great tech, great work/life balance culture

Cons

Feels a bit too big sometimes

1.0
Jul 31, 2025
Recommend
Business Outlook

Pros

- There many lovely and intelligent people here. - At times I really appreciated the feedback I got from colleagues. It made me better. - Some managers were very good about taking care of employees and covering them. I wish I would've kept the amazing manager I had.

Cons

- The codebase is really poorly maintained and often lacks testing. Entire classes are untested. You will not be rewarded for trying to fix it. Instead you'll be dealing with constantly changing requirements while also being nitpicked about everything. - Nitpicking. While I value Shopify's feedback culture, it becomes impossible to keep up with all the nits. Moreover, managers are unwilling to help someone grow and address the feedback. They will write something down and create a tally next to the feedback for each time you mess up. Eventually the feedback becomes vague and contradictory. - The culture is cutthroat. If something goes wrong, rather than reflect on their overly bureaucratic and confusing processes, they'll lay the blame on an individual. Nothing improves and working here becomes a game of hot potato where you avoid anything that can put you in the crosshairs. - Constant attrition and stack ranking. 1/4 of my team was cut within the first few months of my being here. Almost no one who was cut deserved it. They each brought significant value to the team. Everyone lives under the fear of a sudden termination which they call an "exit." - Thrive on change really isn't a value. Its an excuse management uses for their rapid mood shifts. I've often held meetings and ironed out how we'd approach a problem. Everyone would agree, but then wait until the project was close to shipping to change their minds. They won't take responsibility. They blame someone for everything and sacrifice that employee to the KPI gods. Public shaming is common here as is dogpiling. They don't hold retros. They blame someone and wait for that person to quit or be fired. - The company is unprofessional. They seem unable to iron out simple HR processes. They also force you to take a certain portion of your salary in RSU's to start and will not negotiate. They also provided incorrect information when I started about when my RSU's would be available to sell. - AI as part of your mastery review. I got a bad review on this section and my manager said "everyone got a bad review on that." I'd argue that this means its not a real measure of performance. Stop it. Get some help.

Viewing 322 - 324 of 3,729 Reviews

Glassdoor has 4,259 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.