Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

45% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (111) , Customer Support Advisor (94) , Account Executive (83) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (72) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 458 reviews)); "The people on your team with the same title as you are great to work with." ((in 401 reviews)); "It has a great culture of innovation and you're going to be working with lots of intelligent individuals." ((in 376 reviews)); "good benefits, work from home" ((in 159 reviews)); "good pay is good good" ((in 147 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 181 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 163 reviews)); "poor management and quite top down" ((in 135 reviews)); "I got a bad review on this section and my manager said "everyone got a bad review on that."" ((in 68 reviews)); "Upper management has completely lost touch with what it means to care about their employees." ((in 36 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

São Paulo , Goiânia , Belo Horizonte

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Shopify

Shopify reviews

3.3

45% would recommend to a friend

(3,736 total reviews)

Tobias Lütke

50% approve of CEO

49% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

3.0

Career opportunities

2.5

Senior management

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,736 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Oct 6, 2019

Partner specialist

Recommend

Business Outlook

Pros

Best company for personal growth You work from home which is best decision I ever made as well as helping the planet

Cons

None the company is all good

2.0

Oct 5, 2019

An anxiety-inducing job.

Customer success guru - remote

Recommend

Business Outlook

Pros

Pros: -Immediate benefits -Benefits are great - from lifestyle spending to insurance coverage -Working from comfort of home -Paid vacation days

Cons

Cons: -Anxiety-inducing -Working overtime without pay -High-stress phone calls with merchants -Needed to always up sell -Not much room for growth into company - essentially stuck at Guru position

3.0

Oct 2, 2019

Good company but needs work.

Technical support

Recommend

Business Outlook

Pros

-Day one benefits. -Decent work/life balance. -Lots of job perks, Summit events, etc.

Cons

-Hard work barely gets noticed.

Viewing 3295 - 3297 of 3,736 Reviews

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Shopify

Shopify reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Partner specialist

An anxiety-inducing job.

Good company but needs work.

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