Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

45% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (110) , Customer Support Advisor (94) , Account Executive (83) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (72) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 463 reviews)); "The people on your team with the same title as you are great to work with." ((in 406 reviews)); "Good benefits, Work from home, and open community" ((in 158 reviews)); "Good pay and conditions" ((in 144 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 141 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 185 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 163 reviews)); "poor management and quite top down" ((in 131 reviews)); "I got a bad review on this section and my manager said "everyone got a bad review on that."" ((in 68 reviews)); "orgs) in a completely different job with no background or training and be expected to meet strict deadlines." ((in 40 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

São Paulo , Goiânia , Belo Horizonte

Shopify reviews

3.3

45% would recommend to a friend

(3,732 total reviews)

Tobias Lütke

50% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,732 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,732 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

4K reviews

4.0

Apr 25, 2019

Learning Designer

Learning designer

Recommend

Business Outlook

Pros

Lots of freedom, lots of perks, lots of opportunities, great variety of people, very conscious of diversity and inclusion, great culture

Cons

lack of direction from my leads about what was expected of me, lack of vision from my leads around what the team needed to do, lack of communication around performance management, lack of support from my leads when I was having personal issues, lack of experience from my leads around people management.

4.0

Apr 25, 2019

Customer Success Guru

Customer success

Recommend

Business Outlook

Pros

Fantastic team of people, great career opportunities.

Cons

You need to be able to chat with three customers at the same time.

4.0

Apr 24, 2019

still a great place to be

Developer

Recommend

Business Outlook

Pros

Culture is still one of the best in the tech industry & there's a lot of transparency around the vision of the company. Loved my whole team and most of the projects we worked on.

Cons

It's starting to move slowly for a scale up. Pay is 15-20% under market and it's starting to show with Amazon & FB now paying 15-25% above market, especially in Toronto.

Viewing 3379 - 3381 of 3,732 Reviews

Jobs at Shopify

Account Executive, SMB

Customer Success Team Lead

Remote

View job

Enterprise Account Executive

Remote

View job

Large Account Executive

Remote

View job

Shopify

Shopify reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Learning Designer

Customer Success Guru

still a great place to be

Jobs at Shopify

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