Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

45% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (109) , Customer Support Advisor (94) , Account Executive (83) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (72) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 477 reviews)); "The people on your team with the same title as you are great to work with." ((in 415 reviews)); "It has a great culture of innovation and you're going to be working with lots of intelligent individuals." ((in 380 reviews)); "Work from home and flexible" ((in 159 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 144 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 182 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 172 reviews)); "poor management and quite top down" ((in 129 reviews)); "Inexperienced managers and leads" ((in 66 reviews)); "Upper management has completely lost touch with what it means to care about their employees." ((in 37 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

São Paulo , Goiânia , Belo Horizonte

Shopify reviews

3.3

45% would recommend to a friend

(3,731 total reviews)

Tobias Lütke

50% approve of CEO

49% positive business outlook

Ratings by demographic groups

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Shopify has an employee rating of 3.3 out of 5 stars, based on 3,731 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews

5.0

Dec 5, 2018

Enterprise Sales Rep

Enterprise account executive

Recommend

Business Outlook

Pros

- Beautiful office spaces, catered lunch daily, snacks, etc. - Amazing benefits, excellent compensation as well (base and commission are high) - Full autonomy, huge focus on personal/professional development - High Growth company; exciting to be a part of, constantly changing and evolving (very agile) - Excellent Leadership

Cons

- Career trajectory is more lucid, less structured. This can be a good and bad thing (depending on how you look at it) - Company is working on making promotion requirements more clear - Culture is truly amazing to be apart of

5.0

Nov 29, 2018

Loved it

Anonymous employee

Recommend

Business Outlook

Pros

Such an awesome culture and team.

Cons

Remote life was hard to adjust to for a lot of people.

1.0

Nov 29, 2018

Not Who They Say They Are

Customer success guru

Recommend

Business Outlook

Pros

* Some people love remote work * Really lovely co-workers * Decent benefits

Cons

TLDR Shopify is no longer the company they led us to believe. The promises that were made at the outset have been totally erased and are no longer even acknowledged if you inquire about the changes. Bullet point summary below. * management does not care about employee mental health * role will fundamentally change overnight with no context provided * have been repeatedly told to comply without questioning, chastised for voicing my opinion * opportunities for advancement are a total joke, with hundreds of applicants for a single role * pay is not on par with industry standard, and is not something they intend to improve * ongoing training is minimal regardless of features introduced * little to no job security * clear divide between product and support side of org - frontline support feels more like an outsourced call centre than an integrated part of the company * expected to support the entire internet as it pertains to business

Viewing 3451 - 3453 of 3,731 Reviews

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