Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

46% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (109) , Customer Support Advisor (94) , Account Executive (83) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (71) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 465 reviews)); "The people on your team with the same title as you are great to work with." ((in 409 reviews)); "Work from home was great" ((in 161 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 139 reviews)); "Good pay and conditions" ((in 137 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 180 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 170 reviews)); "poor management and quite top down" ((in 128 reviews)); "Inexperienced managers and leads" ((in 68 reviews)); "Upper management has completely lost touch with what it means to care about their employees." ((in 36 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

São Paulo , Goiânia , Belo Horizonte

Shopify reviews

3.4

46% would recommend to a friend

(3,729 total reviews)

Tobias Lütke

50% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,729 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews

5.0

Jun 23, 2018

Guru

Customer success manager

Recommend

Business Outlook

Pros

Great and healthy environment. Laid back and tense at the same time.

Cons

Could be bit more remote.

5.0

Jun 23, 2018

Great Experience, Encourages Growth

Customer success guru

Recommend

Business Outlook

Pros

Great pay and benefits for the work. Not treated like a 'call center employee', work is team-based, and you're encouraged to grow in your role and take on more responsibilities and specialization.

Cons

Work can be draining at times, tons of competition exists for upward promotion. The platform we support is always changing and 'mutating' in new ways, and keeping up with it can be exhausting. That being said, there are tons of resources available. Just don't put in the bare minimum and you'll be fine.

5.0

Jun 22, 2018

Developer

Anonymous employee

Recommend

Business Outlook

Pros

Good place to work in canada

Cons

Not a bad place to work

Viewing 3496 - 3498 of 3,729 Reviews

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Jobs at Shopify

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Senior Account Executive - Mid-Market, New Business

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Enterprise Account Executive

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Shopify

Shopify reviews

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Guru

Great Experience, Encourages Growth

Developer

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