Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

45% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (109) , Customer Support Advisor (94) , Account Executive (83) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (71) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 492 reviews)); "The people on your team with the same title as you are great to work with." ((in 408 reviews)); "Work from home was great" ((in 153 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 140 reviews)); "Good pay and conditions" ((in 137 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 181 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 166 reviews)); "poor management and quite top down" ((in 128 reviews)); "Inexperienced managers and leads" ((in 67 reviews)); "ongoing training is minimal regardless of features introduced" ((in 39 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

São Paulo , Goiânia , Belo Horizonte

Shopify reviews

3.3

45% would recommend to a friend

(3,731 total reviews)

Tobias Lütke

50% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,731 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,731 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews

3.0

Jul 12, 2025

Good until it’s not

Senior lead partnerships

Recommend

Business Outlook

Pros

Interesting work Smart people. Remote

Cons

They would rather have robots than employees

1.0

Jul 10, 2025

Mismanaged and 0 direction and strategy - everyone jumping ship

Enterprise account executive

Recommend

Business Outlook

Pros

benifits are second to none, 5k HSA, standing desk, chair perk, macbooks all around. Salary is great too, regardlesss of all these pros all tenured folks are leaving left and right

Cons

- verticalization makes 0 sense - management has 0 clue how to hit their targets targets are beyond unrealistic - management are looking for scapegoats on each team, i've personally seen new hires being targetted and thrown under the bus by management to cover their own selves. I would avoid this company like the plague for the next year or two. Their strategy to go upmarket is clearly not working, CRO bobby does not know which direction to go anymore. Would not be surprised if he left in the near future

2.0

Jul 10, 2025

Illegal salary reductions

Anonymous employee

Recommend

Business Outlook

Pros

decent culture in the APAC team

Cons

shady business practices layoffs every quarter illegally reduced most employees pay in 2023 - was just recently advised by a lawyer this was totally illegal

Viewing 349 - 351 of 3,731 Reviews

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Jobs at Shopify

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Large Account Executive

Enterprise Account Executive

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Shopify

Shopify reviews

Company ratings over time

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Good until it’s not

Mismanaged and 0 direction and strategy - everyone jumping ship

Illegal salary reductions

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