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      Shopify

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      Shopify reviews

      3.3

      45% would recommend to a friend

      (3,732 total reviews)
      avatar

      Tobias Lütke

      50% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Shopify has an employee rating of 3.3 out of 5 stars, based on 3,732 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      May 3, 2025

      Benefits

      Support specialist
      Recommend
      Business Outlook

      Pros

      Great people AI focused Fully remote

      Cons

      Not a lot of opportunities for growth, specially in Support.

      3.0
      May 1, 2025

      Work in Shopify.

      Customer support
      Recommend
      Business Outlook

      Pros

      The internal staff that Shopify hires are largely top-notch folks. Peers are awesome and most of the team leads know what they're doing. The work is pretty straightforward but can get draining if you don't find your own balance. Benefits are pretty solid though. I'd think that beyond the Support role you'd be able to find a deeper sense of purpose in your work.

      Cons

      Massive layoffs can happen any time, and work gets challenging when working with contract staff who don't provide high quality work for the merchants. It's also hard to develop a routine in Support as you're put into shift work so you end up starting/ending at different times throughout the week. Within the day there is also no fixed structure so it's hard to accomplish deep work. The company structure also feels messy when providing feedback up to Senior management - most of the time the feedback gets brushed aside and we're not given insight into why change cannot be implemented even when it seems to help the company. Opportunity for progression is hard to come by, and I've seen so many peers who are great at their jobs leave the company because they feel stuck in the same role even after many years of being high performers.

      Viewing 424 - 426 of 3,732 Reviews
      Related searches: Shopify jobs | Shopify salaries | Shopify benefits | Shopify interviews | Shopify conversations
      ReviewsShopify reviews

      Glassdoor has 4,262 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.