Shopify reviews

3.3

45% would recommend to a friend

(3,735 total reviews)
avatar

Tobias Lütke

50% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,735 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 1, 2025

Ok

Recommend
Business Outlook

Pros

Good resources and products to help you succeed.

Cons

Poor sales culture, teammates are fine but lots of pressure from management. Constantly changing quotas and products.

2.0
Apr 1, 2025
Recommend
Business Outlook

Pros

- Good work-life balance: fully remote, flexible hours, flexible vacation time for most roles. - Amazing product that can actually change lives. - Most people there are top quality humans with a positive attitude on a daily basis that makes a difference.

Cons

- Constant silent layoffs and restructuring give no job security or stability, leaving employees anxious and overworked. - Benefits used to be great but they have been cut down by a lot. - They claim to be doing things differently, but actually just became very corporate over the last 2 years - greed drives their decisions, no longer a unique culture, employees are just numbers. - Senior leadership and c-suite openly support right-wing politics - personal opinions shouldn’t matter, but they give preference and more opportunities to people who fit their agenda regardless of skills. - No longer inclusive, likely a result of the above. They cut DEI initiatives, including the ones that were for their clients?! And many of the people I’ve seen be laid off were from minorities groups or that have more going on in their personal lives (disabilities, on leave, medical issues, pregnant/single parent, etc.), when less skilled folks or lower performers were being praised. - It is possible to move up the jungle gym, but they hire backwards - you gotta do a lot of work outside your immediate role before getting a new role/raise/promotion, often investing your personal time to do so. It goes beyond just proving you got the skills, and it means they get high performers without fairly compensating them. It also doesn’t work when looking for jobs externally, because you don’t have the job titles other companies are looking for. - Constant and unnecessary management changes (I personally had 12 managers in 4 years, which directly affected my internal visibility and opportunities to grow to a higher role).

3.0
Apr 1, 2025
Recommend
Business Outlook

Pros

* Work will keep you busy * Work-life balance * Good benefits * Great co-workers in the Support Org.

Cons

* Poorly managed by the executives * Replacing full time Support staff with contractors with a lower salary and quality standards. * Frequent "shadow" layoffs. * Benefits are great but the pay isn't.

Viewing 463 - 465 of 3,735 Reviews

Glassdoor has 4,267 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.