Shopify reviews

3.4

45% would recommend to a friend

(3,725 total reviews)
avatar

Tobias Lütke

48% approve of CEO

48% positive business outlook

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
2.0
May 1, 2026
Recommend
Business Outlook

Pros

Competitive pay at entry level, making it an attractive starting point Solid benefits package including health insurance and stock options Remote-first model offering flexibility to work from home

Cons

The management is deeply ineffective, marked by a lack of professionalism, accountability, and basic leadership skills. Many appear more focused on preserving their positions-roles they would struggle to justify elsewhere-while being compensated well beyond their actual value. The company once stood for innovation, fresh thinking, and genuine care for its employees. That culture has eroded. Today, the priority seems to be keeping senior leadership satisfied, while discouraging independence and penalizing those who ask difficult but necessary questions. A toxic environment has taken hold, driven by inner circles, favoritism, and nepotism. Employees are treated as expendable assets rather than people. The internal structure increasingly resembles a rigid hierarchy where career growth depends less on merit and more on alignment with the “right” groups. Those outside these circles face limited opportunities and are expected to accept poor treatment without question. Despite frequent messaging about employee wellbeing, the reality does not reflect those claims. The gap between words and actions is stark. What was once a forward-thinking company now feels like an average organization that has lost its direction under weak leadership, while still attempting to present itself as something greater.

1.0
May 1, 2026
Recommend
Business Outlook

Pros

Stock options and Benefits were good

Cons

Everything else. 3 Chats concurrently, plus maybe more depending if you have to speak to another team. 3 Separate issues. Have 50 million windows open. High stress. Expect to leave work on Friday and have no job on Monday for no reason. Their CEO is a Nazi.

2.0
Apr 30, 2026

Great product, volatile employment

Anonymous employee
Recommend
Business Outlook

Pros

- Very good total comp and benefits - Flexibility to choose how much comp to allocate toward salary or equity - Building a great product for merchants - Even though company stock can be volatile, they're doing smart things and including AI in the product wisely. Shopify is really well positioned for long-term growth and success.

Cons

- Constant turbulence, constant reorgs. - No job stability. Teammates will disappear without warning, whole teams or disciplines are affected by mass layoffs. - Performance review tools encourage you rate your peers against each other. - Do not expect career leveling opportunities, growth from IC to manager, etc. You may get raises every couple review cycles, but movement beyond that is extremely rare. - Unless you enjoy using AI for every single thing you do, this is not the place for you. They're 100% in on AI, which is great if that's where you want to grow, but you'll also see it replacing teammates in real time.

Viewing 46 - 48 of 3,725 Reviews

Glassdoor has 4,253 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.