Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

45% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (111) , Customer Support Advisor (94) , Account Executive (83) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (72) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 464 reviews)); "The people on your team with the same title as you are great to work with." ((in 415 reviews)); "good benefits, work from home" ((in 162 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 142 reviews)); "good pay is good good" ((in 136 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 182 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 167 reviews)); "poor management and quite top down" ((in 131 reviews)); "Inexperienced managers and leads" ((in 69 reviews)); "orgs) in a completely different job with no background or training and be expected to meet strict deadlines." ((in 44 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

São Paulo , Goiânia , Belo Horizonte

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Shopify

Shopify reviews

3.3

45% would recommend to a friend

(3,737 total reviews)

Tobias Lütke

50% approve of CEO

50% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

3.0

Career opportunities

2.5

Senior management

Shopify has an employee rating of 3.3 out of 5 stars, based on 3,737 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Feb 12, 2025

Toxic environment

Software developer

Recommend

Business Outlook

Pros

Good salary, flex vacations, amazing developers

Cons

Toxic leadership, micro management, extremely competitive environment

1.0

Feb 11, 2025

No longer a good place to work at.

Plus support specialist

Recommend

Business Outlook

Pros

The people/ staff are okay, but upper management has purposefully fragmented everyone, while also laying off some of the best workers and replacing with BPO.

Cons

- Stack ranking - Terrible compensation - Increased workload with stagnant compensation and terrible work life balance

5.0

Feb 10, 2025

Great company

Sdr

Recommend

Business Outlook

Pros

Fast pace and innovative company. Great coaching

Cons

sometimes leadership makes changes that dont make sense

Viewing 538 - 540 of 3,737 Reviews

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Jobs at Shopify

Account Executive, SMB

Enterprise Account Executive

United States

View job

Large Account Executive

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Shopify

Shopify reviews

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Toxic environment

No longer a good place to work at.

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