Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

46% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (109) , Customer Support Advisor (94) , Account Executive (82) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (71) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 480 reviews)); "The people on your team with the same title as you are great to work with." ((in 412 reviews)); "Flexible work hours and good work from home support" ((in 164 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 146 reviews)); "good pay is good good" ((in 143 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 181 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 167 reviews)); "poor management and quite top down" ((in 129 reviews)); "I got a bad review on this section and my manager said "everyone got a bad review on that."" ((in 67 reviews)); "orgs) in a completely different job with no background or training and be expected to meet strict deadlines." ((in 41 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

What are the top reviewed Shopify locations?

São Paulo , Goiânia , Belo Horizonte

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Shopify

Shopify reviews

3.4

46% would recommend to a friend

(3,725 total reviews)

Tobias Lütke

49% approve of CEO

49% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

3.0

Career opportunities

2.5

Senior management

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Feb 24, 2026

Pros & Cons

Sales representative

Recommend

Business Outlook

Pros

Great people, products, and benefits.

Cons

Truly the only constant here is change. Constant change.

4.0

Feb 24, 2026

Intense and rewarding

Lead - talent acquisition

Recommend

Business Outlook

Pros

Enjoyed my time there; good colleagues and business leaders

Cons

constant pivots; what is at times perceived as agility leads to wasting resources

1.0

Feb 23, 2026

Used to be great, not anymore

Director

Recommend

Business Outlook

Pros

Beautiful offices, excellent salaries for Canadians in Canada when compared to same roles elsewhere

Cons

Everything else. Culture is destroyed, C-suite is nuts, the environment is incredibly cut-throat. It's a dog-eat-dog place. Very toxic

Viewing 103 - 105 of 3,725 Reviews

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Senior Account Strategist, Ads

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Shopify reviews

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Pros & Cons

Intense and rewarding

Used to be great, not anymore

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