Shopify reviews

3.4

46% would recommend to a friend

(3,725 total reviews)
avatar

Tobias Lütke

49% approve of CEO

49% positive business outlook

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Jan 25, 2026

Great company culture

Anonymous employee
Recommend
Business Outlook

Pros

great vision from leaders, good work life balance

Cons

rapid changes in organization, but that's everywhere in Tech now

4.0
Jan 22, 2026
Recommend
Business Outlook

Pros

- inspiring company - amazing product - ahead of the competition

Cons

- constant change beyond just 'moving fast' it is chaotic and can be unorganized - unrealistic targets - no one was hitting personal targets for commission payouts, yet teams were way over exceeding numbers from previous quarters and years - rev ops created rules that made it extremely difficult to attribute revenue in time to qualify for targets

1.0
Jan 22, 2026
Recommend
Business Outlook

Pros

Product is world class. Some very brilliant, talented people working there

Cons

The organizational culture is defined by a lack of trust and employee value, where staff are treated as interchangeable assets rather than key contributors. Following several rounds of layoffs, there is a significant trust deficit regarding the SLT, ELT, and CEO. A lack of transparency and integrity in executive decision-making has created a high-pressure environment where job insecurity often drives counterproductive behaviors and internal politics as people struggle to maintain their roles. Furthermore, the company views the sales department primarily as a cost center rather than a strategic area for investment. Because the product is strong, leadership neglects the development of the sales org, offering minimal resources for professional growth or skill-building. Ambitious sales professionals will likely find the environment stagnant, as recognition and support are generally limited to one’s relationship with their direct manager rather than being reflected in the broader company culture. I would not recommend hungry, aspiring sales professionals work here.

Viewing 136 - 138 of 3,725 Reviews

Glassdoor has 4,254 Shopify reviews submitted anonymously by Shopify employees. Read employee reviews and ratings on Glassdoor to decide if Shopify is right for you.