Does Shopify pay their employees well?

According to anonymously submitted Glassdoor reviews, Shopify employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Shopify. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Shopify?

45% of Shopify employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shopify 3.4 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Shopify?

Support Advisor (225) , Software Developer (114) , Software Engineer (109) , Customer Support Advisor (94) , Account Executive (82) , Customer Success Guru (80) , Junior Support Advisor (75) , Senior Software Engineer (71) , Data Scientist (57) , Customer Service Representative (52) , Merchant Success Manager (52) , Team Lead (48) , Customer Success Guru - Remote (42) , Recruiter (40) , Customer Support (39)

What are the pros of working at Shopify according to real employee reviews?

"Great benefits and actually care for you and encourage you to use all your vacation and personal days." ((in 467 reviews)); "The people on your team with the same title as you are great to work with." ((in 388 reviews)); "good benefits, work from home" ((in 163 reviews)); "Good pay and conditions" ((in 144 reviews)); "Work/life balance was good for me. 2 hours to spend a week on professional development." ((in 139 reviews))

What are the cons of working at Shopify according to real employee reviews?

"Massive layoffs without any warning AFTER saying there will be no more layoffs privately and publicly" ((in 181 reviews)); "Senior leadership will not take responsibility for any decline in growth or making the wrong strategic decision" ((in 166 reviews)); "poor management and quite top down" ((in 128 reviews)); "I got a bad review on this section and my manager said "everyone got a bad review on that."" ((in 69 reviews)); "orgs) in a completely different job with no background or training and be expected to meet strict deadlines." ((in 38 reviews))

What are employees saying about Shopify layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shopify layoffs and their outlook for job security at Shopify in 2026.

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Shopify

Shopify reviews

3.4

45% would recommend to a friend

(3,725 total reviews)

Tobias Lütke

48% approve of CEO

48% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.4

Diversity & inclusion

3.4

Work/Life balance

3.0

Culture & values

3.0

Career opportunities

2.5

Senior management

Shopify has an employee rating of 3.4 out of 5 stars, based on 3,725 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shopify employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

May 28, 2026

Great work culture, but pay could be better

Customer support

Recommend

Business Outlook

Pros

Pretty great! Good work culture

Cons

Less pay than similar companies

3.0

May 28, 2026

Remote work benefits but lacks stability

Anonymous employee

Recommend

Business Outlook

Pros

Remote Pay Brand Health insurance

Cons

Stability Unfair to those on family leave Limited benefit

3.0

May 27, 2026

Nice company with good benefits but grim outlook

Customer support

Recommend

Business Outlook

Pros

Nice company with good benefits

Cons

Outlook is grim and things changed drastically for the worse

Viewing 19 - 21 of 3,725 Reviews

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Jobs at Shopify

Product Monetization Lead

Estados Unidos

View job

Account Executive, SMB

Remote

View job

Senior Account Strategist, Ads

Estados Unidos

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Senior Technical Architect, Web Development

Estados Unidos

View job

Lead Solutions Engineer, Global Accounts

Estados Unidos

View job

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Shopify

Shopify reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great work culture, but pay could be better

Remote work benefits but lacks stability

Nice company with good benefits but grim outlook

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