Slack reviews

3.9

77% would recommend to a friend

(1,096 total reviews)
avatar

Stewart Butterfield

88% approve of CEO

70% positive business outlook

Slack has an employee rating of 3.9 out of 5 stars, based on 1,096 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Apr 2, 2018
Recommend
Business Outlook

Pros

Game changing technology and massive market opportunity ahead - We're 1% penetrated in a 700 million knowledge worker market. Unique culture that emphasizes customer and team first. Great opportunity for career growth: A colleague was promoted to manager role and many others have been promoted into Senior AE roles. Achieved some great milestones in 2017 including landing Large Enterprise logos that few 4 year old companies can boast about: IBM, Oracle, SAP, American Express, Capital One, eBay, Paypal, Walmart. Best parts about working at Slack: Being surround by intelligent, empathetic teammates, helping effect a fundamental change in how people use technology to get work done, exciting personal career growth and earnings opportunities, and visionary leadership from Stewart Butterfield who has surrounded himself with an impressive executive team.

Cons

The sales organization still comprises a smaller percentage of the total employees, so developing a strong voice/seat at the table with larger product and engineering organization has taken time. I've seen positive changes over the last year here so I anticipate progress will continue to improve.

5.0
Mar 13, 2018
Recommend
Business Outlook

Pros

The company culture is the best. The people you will be working with and the ones you won't will treat you like family. There's a sense of ownership that I have never seen before

Cons

So far, everything has been positive

2.0
Mar 1, 2018
Recommend
Business Outlook

Pros

An elegant, disruptive product with a compelling mission and strong delivery. Very smart, motivated, and passionate employee base.

Cons

I feel like I'm watching Death of a SaaS salesman play out right before my eyes. We have an amazing product, an amazing opportunity...lots of pipeline...yet it's nearly impossible to make real money. Why? Because commission rates are at the absolute bottom of the market. If you've been accustomed to a typical SaaS commission rate of 10%...you will NOT find that here...not even close. At Slack, your commission rate will be at 3% or less. Yes, it's true... if you close a $1M deal, you will only get paid about $30K before taxes. It's unclear whether this is a CEO driven philosophical shift in not rewarding the revenue generators of the company or whether it's because Slack sales mgmt has come from non-enterprise sales roles at companies or channels where they have historically underpaid sales people (ie. DropBox, SFDC Commercial/SMB, LinkedIn etc)... but it's become a shock that has rippled through our sales org at the cost productivity. It's demoralizing, distracting, and disappointing, especially for the newer sales hires who were misled to believe they'd be able to make real money.

Viewing 991 - 993 of 1,096 Reviews

Glassdoor has 1,228 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.