Springer Nature reviews

1. No transparency with respect to the performance of the company. This leads to a lot of rumors and hearsay among team members. 2. No interaction between senior management and associates on the floor and there's favoritism galore!! 3. Managers walk around with a halo over their head and are very unapproachable. 4. KRAs do not make any sense and most of the time, the team leads cannot justify the ratings they give you. 5. Work is very monotonous and it's such a niche area that your chances of getting another job anywhere else are diminished. 6. Canteen facilities are pathetic, food available is extremely substandard and overpriced. Vendors get changed every 6 months. 7. Senior Management is obsessed with the usage of mobile phones on the floor. So, they do not want people to use cell phones but there is no landline extension where you will be reachable for the entire 9 hours 45 minutes you are expected to work in a day. 8. Attrition is very high and this demotivates the team.

Communication: During the recent merger with Nature, management remained silent and did not acknowledge overall sense of dread/fear over changes to come. Even when there was no news, a regular (monthly? quarterly?) update from upper management just to say, "hey, there's still no news, hang in there/thanks for your patience & we understand you're anxious" would have gone a very long way. Money: Pay is extremely low compared to market rate of similar jobs at competitor companies. If you move up to a different position, Springer is EXTREMELY unwilling to give significant or acceptable pay raises. The only way to be paid what you're worth is to leave and come back, which a few people have done. Which leads me to... Turnover: Springer's not a bad place to work, but recent years have seen a very high turnover rate in the sales teams and it is affecting our reputation. A couple of people who have been put into management roles have been very aggressive/toxic to their staff, which might be one reason. Another is the reticence to give talent reasonable pay raises and promotions.