Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 100 reviews)); "Excellent and friendly team." ((in 77 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "The onboarding had great pacing, as well as the trainings I received in the following months." ((in 23 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 35 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 5 reviews)); "no health insurance" ((in 5 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

871 reviews

5.0

May 2, 2023

Good for a first job

Customer service

Recommend

Business Outlook

Pros

I was accepted with 0 previous experience. They teach you everything you need to know about this field

Cons

Having lots of different interviews was surprising. Long onboarding

1.0

Apr 25, 2023

awful

Customer support representative

Recommend

Business Outlook

Pros

No pros terrible company that lacks communication

Cons

- No communication - Delivery Managers have superiority complex - Racism

5.0

Apr 24, 2023

5 months in the company

Customer service

Recommend

Business Outlook

Pros

Everything is good and stable. People are kind, honest, friendly and helpful. The project is interesting and I really like it.

Cons

I have night shifts, but this was agreed in advance.

Viewing 520 - 522 of 871 Reviews

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Jobs at SupportYourApp

(Fluent English) Cloud Support Engineer (Remotely)

Brasília, Distrito Federal

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(fluent English) Account Manager (Asian Market)

Rio de Janeiro, Rio de Janeiro

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(fluent English) Account Manager (Asian Market)

São Paulo

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