Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 97 reviews)); "Excellent and friendly team." ((in 79 reviews)); "Great management and processes" ((in 43 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "The onboarding had great pacing, as well as the trainings I received in the following months." ((in 22 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 37 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "No insurance" ((in 6 reviews)); "no health insurance" ((in 5 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Dec 7, 2022

Best

Manager

Recommend

Business Outlook

Pros

The best I can think of.

Cons

None at all. I cann't tell any.

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Dec 7, 2022

Loved it

Customer support

Recommend

Business Outlook

Pros

Absolutely all people that I've met are nice and easy to talk to. I had to quit because of what it happening in Ukraine atm, and because I need to relocate my family, but I've been told that I can come back to SUP once I take care of my personal matters, which is fantastic! Thank you for this

Cons

I didn't talk with my DM that much, however there was no need for frequent meetings.The team was working with the client more

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Dec 6, 2022

The best job so far

Customer support representative

Recommend

Business Outlook

Pros

I joined this company not so long ago, but I already can say that this is one of the best job experiences that I've ever had in my life. All the interviews went easy and I had a feeling that I was talking to friends, not interviewers.

Cons

It's hard to name any at this time

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 673 - 675 of 871 Reviews

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Jobs at SupportYourApp

(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Salvador, Bahia

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Rio de Janeiro, Rio de Janeiro

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Ceará

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Curitiba

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Belo Horizonte, Minas Gerais

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