Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"They are great people and an amazing team." ((in 100 reviews)); "Excellent and friendly team." ((in 73 reviews)); "Great management and processes" ((in 51 reviews)); "Everyone here is friendly and supportive." ((in 27 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 26 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"No benefits like health insurance and really sad amount of vacation/personal days off" ((in 10 reviews)); "no health insurance" ((in 5 reviews)); "No insurance" ((in 4 reviews)); "The team leaders are terrible—lacking even basic knowledge of organizational behavior—and there is clear racism within the workplace." ((in 3 reviews)); "Atrocious leadership, especially CCO." ((in 3 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

3.0

Aug 10, 2022

Needs improvement

Key account manager

Recommend

Business Outlook

Pros

No micromanagement, salary on time.

Cons

People are not really experienced for executive and managerial positions

SupportYourApp Response

Thank you for your feedback! Most of the people on managerial positions in SupportYourApp, came to the company as Customer Support representatives. It takes some time to learn, adapt and take over the new responsibilities, but we believe in our people, and we know that everyone deserves a chance to show what they are capable of. Your SupportYourApp team :)

4.0

Aug 3, 2022

good work experience

Customer service agent

Recommend

Business Outlook

Pros

good salary nice job not very demanding

Cons

none i can think of. Depends on the project yo uget i guess

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

5.0

Jul 26, 2022

The most family like company ever

Support consultant

Recommend

Business Outlook

Pros

Diverse team, continuous improvement plans, friendly team and career opportunities.

Cons

There hasn't been any cons so far

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 703 - 705 of 871 Reviews

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Jobs at SupportYourApp

(fluent English) Customer Support Consultant, hospitality (remote)

Goiânia

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(fluent English) Customer Support Consultant, hospitality (remote)

Belo Horizonte, Minas Gerais

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(fluent English) Customer Support Consultant, hospitality (remote)

Florianópolis, Santa Catarina

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Ceará

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