Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 78 reviews)); "Great management and processes" ((in 44 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 28 reviews)); "Everyone here is friendly and supportive." ((in 26 reviews)); "The onboarding had great pacing, as well as the trainings I received in the following months." ((in 25 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 33 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 11 reviews)); "no health insurance" ((in 5 reviews)); "No insurance" ((in 4 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

4.0

Feb 20, 2025

nice place but

Customer success manager

Recommend

Business Outlook

Pros

the salary is decent, people are nice

Cons

no benefits other than flexibility

5.0

Feb 19, 2025

It’s a great company

Customer service representative

Recommend

Business Outlook

Pros

It’s a great company to work for—I feel independent, and there’s plenty of support whenever I need it. I have two colleagues, and the project I’m working on is fantastic; I really feel that my work is valued.

Cons

It’s a great company to work for

5.0

Feb 19, 2025

I feel heard and appreciated

Customer service representative

Recommend

Business Outlook

Pros

SupportYourApp is truly the best place I have ever worked. The team here is incredibly respectful, and there’s a strong sense of collaboration and support that makes every project rewarding. The structure and organization are impressive; processes are well-defined, which allows everyone to focus on delivering quality without unnecessary stress

Cons

Thank you for giving me the opportunity to be part of this amazing company!

Viewing 163 - 165 of 871 Reviews

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Jobs at SupportYourApp

(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Salvador, Bahia

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Ceará

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Rio de Janeiro, Rio de Janeiro

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Curitiba

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

São Paulo, São Paulo

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