Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 78 reviews)); "Great management and processes" ((in 44 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 28 reviews)); "Everyone here is friendly and supportive." ((in 26 reviews)); "The onboarding had great pacing, as well as the trainings I received in the following months." ((in 25 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 33 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 11 reviews)); "no health insurance" ((in 5 reviews)); "No insurance" ((in 4 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Feb 4, 2025

it is very welcoming and friendly

Customer service representative

Recommend

Business Outlook

Pros

I receive constant feedback, and positive reviews that allow me to improve my performance. Most importantly, there is not micromanaging in Support Your App which make allows me to spend my time productively, and keeps me motivated.

Cons

everything is good as long as I don't know anything bad

5.0

Jan 29, 2025

Great projects, a stable work-life balance

Customer service representative

Recommend

Business Outlook

Pros

Nice people who are looking for a good work environment where you can have a stable work-life balance. Security-first company, aiming to provide security for both customers and supporters, and there are lots of instructional courses and guides.

Cons

I don't find anything alarming here

5.0

Jan 29, 2025

its amazing

Customer service representative

Recommend

Business Outlook

Pros

Support Your App offers me steady workflow with prospects of advancing in my career while keeping my customer satisfaction scores and client relationship high, improve in the way I execute my workload and continuously think of ways to improve.

Cons

I feel supported and that everything can be solved.

Viewing 172 - 174 of 871 Reviews

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Jobs at SupportYourApp

(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Salvador, Bahia

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Rio de Janeiro, Rio de Janeiro

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Ceará

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Curitiba

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Belo Horizonte, Minas Gerais

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