T-Mobile reviews

3.6

62% would recommend to a friend

(23,197 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Dec 13, 2008
Recommend
Business Outlook

Pros

Overall nice people to work with. There seems to be some upward mobility if you are in the right team and get along with the right people(could be seen as a negative though). Good benefits and the company is generous when it comes to out of work activities(lunches, sodas,etc). Your work regularly gets exposure to upper management.

Cons

It is operating in a very competitive industry where companies are competing on price. Not exactly considered a market leader so moving to other industries might not be as easy as if you worked for AT&T or Verizon.

1.0
Dec 11, 2008
Recommend
Business Outlook

Pros

T-Mobile has great benefits and above average pay for Springfield, Missouri. You may dress pretty much any way you want which becomes rather sickening when people wear their pajamas and such. It's a very unprofessional atmosphere, but a good place to work if you don't like to look nice every day.

Cons

Many of the team leaders and members of management have poor grammer and act unprofessional. It's hard not to just laugh out loud at some of the yokels in management positions. Customer Care Reps have to hurry through calls to keep call handling times low so customers get unsatisfactory service and have to call back in. Working there was an overall nightmare.

4.0
Dec 11, 2008
Recommend
Business Outlook

Pros

Compensation plan for reps and managers is pretty good, though base salary is a bit on the lower side. Good opportunity for a hard worker to get ahead. Varied and accessable training.

Cons

Compensation plans and senior management change frequently. Training is a bit sophmoric. Business model is not well established.

Viewing 23122 - 23124 of 23,197 Reviews

Glassdoor has 24,580 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.