TJ Maxx reviews

3.4

54% would recommend to a friend

(9,988 total reviews)
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Ernie Herrman

49% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 9,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jun 12, 2026

TJ Maxx Values vs Experiences

Anonymous employee
Recommend
Business Outlook

Pros

Good pay and flexible hours

Cons

The workplace culture felt highly driven by informalities, which often made it difficult to resolve issues professionally. Management responses to workplace concerns often felt inconsistent, and similar incidents appeared to be handled differently depending on the individuals involved. Employee morale appeared low, and turnover seemed higher than expected during my time there. Lack of support during peak periods and backroom inefficiencies. The work environment felt unsustainable due to unresolved management issues, communication breakdowns, and inconsistent handling of workplace conflicts.

1.0
Jun 12, 2026
Recommend
Business Outlook

Pros

I used to genuinely enjoy working her when I first started. The culture was phenomenal and the teamwork among employees used to be top tier. You could actually depend and rely on your coworkers and management was supportive.

Cons

Whenever the management switched around there was a lot of animosity and management speaking poorly of associates. They also would speak to you in a condescending tone and look at you like you were beneath them. They expect one employee to do the jobs of three employees. They are always short staff because of how they treat their associates. They expect a clean back room while the associates are called to the register back and forth, called to clean out the restroom, and called into jewelry. When following the “chain of command” based on the open door policy nothing is accomplished. You’re half trained and it’s basically sink or swim. If you report management to the District Manager there’s retaliation and more of a workload for you. If you’re unable to complete never ending projects you’re expected to stay later if they have “payroll” or they will leave the task for you until you return for your next shift. The opportunities for growth at this location is slim. For the amount of work you do the pay should be more. They constantly want you pushing for the credit cards and when you don’t meet goal they hardly acknowledge you. Whenever someone gets credit cards they praise them and put others down by saying that person is carrying the team and everyone else needs to get on board. They don’t care how the cashiers get the credit cards and when you report that they’re not informing the customers that they’re applying for a credit card nothing is done about it.

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Glassdoor has 10,213 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.