Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 552 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 453 reviews)); "Great shifts and can work from home" ((in 404 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 393 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 317 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 144 reviews)); "bad managers are not removed" ((in 139 reviews)); "Poor management and leadership." ((in 97 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 59 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

5.0

Jul 23, 2025

PR rep role

Provider relations representative

Recommend

Business Outlook

Pros

Dynamic Flex schedule Great leadership Meaningful work

Cons

Many things are outside our scope or out of our hands

The Cigna Group Response

11mo

Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

1.0

Jul 23, 2025

The worst people I’ve ever dealt with!

Senior dedicated client service representative

Recommend

Business Outlook

Pros

Benefits and PTO that’s all

Cons

Everything/ very toxic and if your not kissing butt your out!

The Cigna Group Response

11mo

Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.

3.0

Jul 22, 2025

be better

Data analyst

Recommend

Business Outlook

Pros

company has nice disaster options/benefits

Cons

Pay could be so much better for amount of work.

The Cigna Group Response

11mo

Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

Viewing 301 - 303 of 6,792 Reviews

Top companies for "Compensation and Benefits" near you

World Health Organization

4.3★Compensation & Benefits

HHH

3.9★Compensation & Benefits

Jobs at The Cigna Group

ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

View job

Inspetor de Ultrassom

São Paulo, São Paulo

View job

ESTAGIARIO DE RH

Matozinhos, Minas Gerais

View job

Assistente de Vendas

Santa Luzia, Minas Gerais

View job

Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

View job

The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

PR rep role

The worst people I’ve ever dealt with!

be better

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group