Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 552 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 453 reviews)); "Great shifts and can work from home" ((in 404 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 393 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 317 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 144 reviews)); "bad managers are not removed" ((in 139 reviews)); "Poor management and leadership." ((in 97 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 59 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Jul 21, 2025

Good and Stable

Senior training analyst

Recommend

Business Outlook

Pros

Very good benefits PTO allotment with PST Very clear on procedures and expectations Seasonal VTO Smaller teams of ~10 members so you form good relationships with coworkers Responsive and friendly management

Cons

Seasonally expected overtime May have to flex to odd hours or weekends depending on business need There is a limit to the amount of pay increase (~10%) they will allow with moving upward into higher positions

The Cigna Group Response

11mo

Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!

4.0

Jul 20, 2025

Great Experiance

Tecdp senior analyst

Recommend

Business Outlook

Pros

The program is well rounded and gives you unique visibility into both senior leadership and operations.

Cons

The program is self run meaning it often changes.

The Cigna Group Response

11mo

Thank you for sharing your feedback with us. We are proud to share that The Cigna Group offers numerous opportunities for individuals early on in their careers or those looking for advance or make a career change. To learn more, please visit: https://jobs.thecignagroup.com/us/en/studentandgraduates

2.0

Jul 18, 2025

Management

Customer service analyst

Recommend

Business Outlook

Pros

Allowed to work independently and remote.

Cons

Rapid changing guidelines, Different rules for different employees

The Cigna Group Response

11mo

Thank you for sharing your experience with us. We're always looking for feedback, and we appreciate your input.

Viewing 307 - 309 of 6,792 Reviews

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São Paulo, São Paulo

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ESTAGIARIO DE RH

Matozinhos, Minas Gerais

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Assistente de Vendas

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Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good and Stable

Great Experiance

Management

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Jobs at The Cigna Group