Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 573 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 434 reviews)); "They have work from home and flexible work hours." ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 383 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 305 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 325 reviews)); "No training and coaching." ((in 136 reviews)); "bad managers are not removed" ((in 134 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 97 reviews)); "people know there will be massive layoffs if the merger goes through and they are leaving as quickly as possible." ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

2.0

May 22, 2016

Great for FTEs. Not so good for contractors

Applications developer

Recommend

Business Outlook

Pros

Great for FTEs. Flexible hours. Good opportunities. Good projects and career is lined up for the employees. They have some good managers who really acknowledge good talent

Cons

Company culture and values are not good towards contrators. No recognition for work done. No good opportunities. Cannot even access onsite gym. No flexible hours.

3.0

Apr 20, 2016

Poor Leadership

It manager

Recommend

Business Outlook

Pros

Great peers, consultants and team mates to work.

Cons

New leaders in org, they don't know the Cigna culture and no minimum ethics how to talk with people and get work done. Poor communication, planning and they all came from small companies with director titles and they don't even qualify as a Sr. Specialists at Cigna.

1.0

Apr 19, 2016

Run away for your own health and sanity

Anonymous employee

Recommend

Business Outlook

Pros

The only positive is the paycheck deposits into your account on time. Other than that there is no good reason to work here whatsoever.

Cons

Where to begin? Incompetent leadership, nepotism, blatant favoritism, discrimination, and large bureaucracies where little gets accomplished run rampant here. Little wonder Cigna is being acquired by another company. The organization is a case study in greed, inefficiency, and ineptitude.

Viewing 307 - 309 of 6,798 Reviews

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great for FTEs. Not so good for contractors

Poor Leadership

Run away for your own health and sanity

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Jobs at The Cigna Group