Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 573 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 434 reviews)); "They have work from home and flexible work hours." ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 383 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 305 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 325 reviews)); "No training and coaching." ((in 136 reviews)); "bad managers are not removed" ((in 134 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 97 reviews)); "people know there will be massive layoffs if the merger goes through and they are leaving as quickly as possible." ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Feb 17, 2016

Stable, Boring Bureaucratic

Software developer

Recommend

Business Outlook

Pros

Cigna is a stable company with fair pay and really good benefits, it oughta be as an insurance company. Nice cafe and for me it was close to home.

Cons

Very bureaucratic. To do anything required a litany of sign off and form filling out. Convoluted process that make it hard to even see what needs to be done to move forward with a change. because of the a fore mentioned hindrances little to no innovation in the IT dept.

4.0

Jan 29, 2016

Cigna Mail Order Facilities

Certified pharmacy technician

Recommend

Business Outlook

Pros

-Management is concerned for the well being and happiness of employees. -Detail oriented training that allows staff to learn at their best individual pace. -All areas of the facilities are clean and well organized. -Periodic team building events, making for a good overall atmosphere on a daily basis.

Cons

-PTO system implied as opposed to vacation/sick days. -Facility closing result in automatic usage of PTO for employees scheduled when it happens.

5.0

Dec 3, 2015

Great company overall

Anonymous employee

Recommend

Business Outlook

Pros

Cigna is a great company overall to work for. I've been in my position over five years and work with other professionals that truly care about the customer. The pay is good and depending on the group or area you work in they allow for work at home opportunities part or full time.

Cons

The health care benefits as an employee are not up to industry standards. I do not use the company health insurance as it is cheaper for me to be on my wife's health care plan as her dependent.

Viewing 313 - 315 of 6,798 Reviews

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