Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 555 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 448 reviews)); "Flexible schedules and work from home positions are also available depending on the position." ((in 387 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 381 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 321 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 315 reviews)); "No training and coaching." ((in 139 reviews)); "bad managers are not removed" ((in 134 reviews)); "Poor management and leadership." ((in 96 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 67 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

5.0

Jul 5, 2025

Great place to work

Data measurement and reporting advisor

Recommend

Business Outlook

Pros

Lot of opportunities to grow within a team and even outside

Cons

Low raises but decent bonus

The Cigna Group Response

11mo

Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

5.0

Jul 3, 2025

Great place to work

Clinical business analyst

Recommend

Business Outlook

Pros

Great benefits and flexible work schedule

Cons

Pay wasn’t that great and no room for growth

The Cigna Group Response

11mo

Thank you for sharing your feedback with us. We value your input and appreciate you reaching out about your experience at The Cigna Group.

4.0

Jul 2, 2025

They’re good

Ifp representative

Recommend

Business Outlook

Pros

Friendly, helpful lots of information and has established a really nice internal search engine

Cons

It is a call center

The Cigna Group Response

11mo

Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!

Viewing 319 - 321 of 6,792 Reviews

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Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work

Great place to work

They’re good

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Jobs at The Cigna Group