Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 573 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 434 reviews)); "They have work from home and flexible work hours." ((in 399 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 383 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 305 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 325 reviews)); "No training and coaching." ((in 136 reviews)); "bad managers are not removed" ((in 134 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 97 reviews)); "people know there will be massive layoffs if the merger goes through and they are leaving as quickly as possible." ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

May 29, 2015

Lack of Management

Claims manager

Recommend

Business Outlook

Pros

Vacation days, pick your own schedule, nurse onsite

Cons

Management has been grandfathered in and lacks skills, unrealistic, reactive not proactive, no HR presence, very jr.high. STD management is bringing down the company because they don't know how to lead.

3.0

May 14, 2015

Its good for Entry level

Pharmacy technician

Recommend

Business Outlook

Pros

401k company matches up to 50 percent. Paid time off, holiday pay..OK health insurance, Dental and vision plan. Advancement, tuition reimbursement.

Cons

Management always wanting more and more of you. They don't really appreciate their employees. Feels like they are always watching you. You can't hardly go to the bathroom unless you really have to go. No company parties. Health insurance isn't that good.

2.0

May 5, 2015

Business Project Senior Specialist

Business project senior specialist

Recommend

Business Outlook

Pros

-Depending on your manager, Cigna really has great programs for development and growth. BUT- this is completely based off your manager and department. In many roles/departments, you are way to busy to do any type of development. -They compensate very well, especially once you reach a Band 4 position. They also have great vacation benefits (you start with 18 days of vacation as a Band 3 & 23 days as a Band 4).

Cons

-The company is WAY to big. It is so silo-ed. Different departments are doing the same work as they do not communicate. -Many of the people managers should not be in people management. The manager are either great or horrible- there is really no in-between. -The company likes to do more with less- people will leave roles/departments and not backfill the roles, thus leaving way to much work for the people that are left.

Viewing 322 - 324 of 6,798 Reviews

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