Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 546 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 436 reviews)); "Great shifts and can work from home" ((in 405 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 386 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 322 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 320 reviews)); "No training and coaching." ((in 136 reviews)); "bad managers are not removed" ((in 134 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 95 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 63 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,791 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

3.0

May 30, 2025

Good Company Benefits

Business advisor

Recommend

Business Outlook

Pros

Typical benefit package for a Fortune 100 company

Cons

Managers can be inconsistent and could benefit from training in soft skills

The Cigna Group Response

1y

Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.

4.0

May 30, 2025

Great place to work

Business analyst

Recommend

Business Outlook

Pros

Upward mobility Employee support Tuition reimbursement

Cons

Leadership Pay Work/life balance Too many hours

The Cigna Group Response

1y

Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!

1.0

May 28, 2025

Terminated while on Short-term disability

Pharmacy production clerk

Recommend

Business Outlook

Pros

The voilated there patients rights by not following the hippa rights. They send out wrong medications to there patients.

Cons

Human resources is not on site. I know of two staff that almost died on the floor. Emt brought them back. Two different occasions.

The Cigna Group Response

1y

Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

Viewing 355 - 357 of 6,791 Reviews

Top companies for "Compensation and Benefits" near you

World Health Organization

4.3★Compensation & Benefits

HHH

3.8★Compensation & Benefits

Jobs at The Cigna Group

ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

View job

Inspetor de Ultrassom

São Paulo, São Paulo

View job

ESTAGIARIO DE RH

Matozinhos, Minas Gerais

View job

Assistente de Vendas

Santa Luzia, Minas Gerais

View job

Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

View job

The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good Company Benefits

Great place to work

Terminated while on Short-term disability

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group