Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 569 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 460 reviews)); "Work from home was flexible and convenient." ((in 403 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 324 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 146 reviews)); "bad managers are not removed" ((in 134 reviews)); "Poor management and leadership." ((in 95 reviews)); "Layoffs are a constant threat." ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Apr 30, 2025

Not Transparent

Data engineer

Recommend

Business Outlook

Pros

I received solid pay and PTO

Cons

Minimal to no work training, No movement within company.

The Cigna Group Response

Thank you for sharing your experience. Our goal is to create an environment where our team members feel safe and supported, and your feedback will help us moving forward.

3.0

Apr 30, 2025

Toxic Environment

Operations

Recommend

Business Outlook

Pros

They are willing to teach

Cons

Certain departments could be toxic and many people are not held accountable

The Cigna Group Response

All feedback is important to us and we take your comments very seriously. Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group.

2.0

Apr 30, 2025

Gone downhill

Senior experience design lead

Recommend

Business Outlook

Pros

I'm finding it hard to come up with "pros" to working here.

Cons

Unstable. Management and directors don't understand the work. They are out-of-touch with how unhappy and how low the morale among employees really is.

The Cigna Group Response

Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

Viewing 385 - 387 of 6,792 Reviews

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