Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 569 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 460 reviews)); "Work from home was flexible and convenient." ((in 403 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 324 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 146 reviews)); "bad managers are not removed" ((in 134 reviews)); "Poor management and leadership." ((in 95 reviews)); "Layoffs are a constant threat." ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

5.0

Apr 28, 2025

Good

Express scripts

Recommend

Business Outlook

Pros

Really good job and nice management

Cons

Customers are mean sometime but that’s it .

The Cigna Group Response

1y

Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!

4.0

Apr 28, 2025

great culture

Anonymous employee

Recommend

Business Outlook

Pros

great history and culture of contributing to communities served

Cons

roles mainly based in specific site locations

3.0

Apr 28, 2025

Unrealistic Expectations and Micromanagement

Health coach

Recommend

Business Outlook

Pros

Compensation is the one thing that keeps employees in for as long as they can. They play the game of happy go lucky but are struggling with burnout behind the scenes

Cons

Pays well but at the cost of sacrificing your own mental health. Health insurance is costly. It only cares about numbers. Lots of turnovers. PTO is minimal. 18 days per year, which includes sick and annual leave. After one year, you buy an additional 5 days. You buy time off? Ridiculous! Take the job if work-life balance is not important to you.

The Cigna Group Response

1y

Thank you for sharing your experience. Our goal is to create an environment where our team members feel supported, and your feedback will help us moving forward.

Viewing 391 - 393 of 6,792 Reviews

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good

great culture

Unrealistic Expectations and Micromanagement

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Jobs at The Cigna Group