Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 560 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 450 reviews)); "Work from home was flexible and convenient." ((in 404 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 371 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 317 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 319 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 137 reviews)); "Poor management and leadership." ((in 92 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 59 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,796 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,796 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

3.0

Apr 1, 2025

Ok company

Claims representative

Recommend

Business Outlook

Pros

The DEI programs. The people you get to meet.

Cons

The pay is not a livable wage.

The Cigna Group Response

1y

Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.

4.0

Apr 1, 2025

Great company

Customer service representative

Recommend

Business Outlook

Pros

More benefits than I can name. Plenty of resources for learning. Overall great company.

Cons

Figuring out how to move up within company can be challenging.

The Cigna Group Response

1y

Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

4.0

Mar 31, 2025

Would be 5 Stars if Pay was Higher

Customer service representative

Recommend

Business Outlook

Pros

Great support from management, positive atmosphere, opportunities for growth, job security, paid holidays, PTO and sick time.

Cons

Low pay for what the job entails. Onboarded as a Band 1, which is also low for what the job entails.

The Cigna Group Response

1y

We appreciate you taking the time to share your experience with The Cigna Group. Thank you for your valuable feedback!

Viewing 433 - 435 of 6,796 Reviews

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Estágio- Logística

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok company

Great company

Would be 5 Stars if Pay was Higher

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group