Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 589 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 456 reviews)); "Work from home is great" ((in 398 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 376 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 309 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 332 reviews)); "bad managers are not removed" ((in 135 reviews)); "No training and coaching." ((in 133 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,796 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

2.0

Mar 20, 2025

Not what it once was

Anonymous employee

Recommend

Business Outlook

Pros

-Underpaid but fairly consistent work -Get to work on unique challenges that impact a lot of people

Cons

-Layoffs are a frequent concern -Leadership seems to shake up constantly

The Cigna Group Response

1y

Thank you for sharing your experience with us. We're always looking for feedback, and we appreciate your input.

4.0

Mar 19, 2025

Cigna Review

Senior advisor

Recommend

Business Outlook

Pros

Flexibility to work from home and decent pay

Cons

Work life balance and jobs moving to HIH

The Cigna Group Response

1y

Thank you for sharing your feedback with us. We value your input and appreciate you reaching out about your experience at The Cigna Group.

5.0

Mar 19, 2025

Very happy

Software engineer

Recommend

Business Outlook

Pros

Really good place to work

Cons

Traffic in Galway is a pain

The Cigna Group Response

1y

Thank you for sharing your thoughts with us. We truly value your input and appreciate you taking the time to share your experience with The Cigna Group.

Viewing 457 - 459 of 6,796 Reviews

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not what it once was

Cigna Review

Very happy

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Jobs at The Cigna Group