Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 576 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 440 reviews)); "work from home and flexible work schedule" ((in 410 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 393 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 300 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 324 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 134 reviews)); "Low salary and no benifits" ((in 132 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 99 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

Skip to content Skip to footer

Notifications

The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,796 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Mar 17, 2025

Poor culture and bureaucracy

Director

Recommend

Business Outlook

Pros

Work Life balance Decent pay

Cons

Poor culture stemming from bad leadership Internal politics and networking to survive Poor benefits, employees get the worst health plans Variable bonus, not associated with hard work or talent Heavy bureaucracy, Approvals take days to weeks. No training.

The Cigna Group Response

Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

1.0

Mar 17, 2025

Hot mess

Claims representative

Recommend

Business Outlook

Pros

Only pro is this job is remote

Cons

No real care for their employees, training is terrible and everyone is never on the same page.

The Cigna Group Response

Thank you for sharing your feedback with us. We value hearing from people like you and value the opportunity to learn how we can improve.

1.0

Mar 14, 2025

Horrible

Customer service representative

Recommend

Business Outlook

Pros

None besides pay rate was okay

Cons

Training was bad, too much info and no one was on same page, management is lazy and not helpful

The Cigna Group Response

Thank you for sharing your experience with us. We are committed to continuous improvement and your feedback will be shared with a member of our team.

Viewing 466 - 468 of 6,796 Reviews

Top companies for "Compensation and Benefits" near you

World Health Organization

4.3★Compensation & Benefits

HHH

3.8★Compensation & Benefits

Jobs at The Cigna Group

ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

View job

AUXILIAR DE PROCESSOS USINAGEM

Matozinhos, Minas Gerais

View job

ESTÁGIO - ELÉTRICA/MECÂNICA

Matozinhos, Minas Gerais

View job

Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

View job

Estágio- Logística

Matozinhos, Minas Gerais

View job